Privacy Policy

Pavlin Tech | Effective Date: April 20, 2026 Last Updated: April 21, 2026

Pavlin Tech ("we", "our", or "us") operates the website https://pavlin.tech and provides full-stack web development, mobile application development, search engine optimisation (SEO), and digital marketing services. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website or engage our services.

This Policy is published in compliance with the Information Technology Act, 2000 ("IT Act"), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and the Digital Personal Data Protection Act, 2023 ("DPDP Act"), as applicable.

By using our website or services, you consent to the collection and use of your information as described in this Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

1.1 Information You Provide Directly

When you fill out a contact form, request a quote, or communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company / business name
  • Project description and requirements
  • Any other information you voluntarily submit

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage data, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent, and navigation paths
  • Referring URLs and exit pages
  • Device identifiers and screen resolution

This information is collected via cookies and third-party analytics tools (e.g., Google Analytics). Please refer to Section 6 (Cookies) for more details.

1.3 Information from Third Parties

We may receive information about you from third-party platforms such as LinkedIn, social media networks, or referral partners, where you have chosen to interact with us through those channels.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide requested services
  • To prepare proposals, quotations, and project agreements
  • To manage and deliver web development, mobile, SEO, and marketing projects
  • To send service-related communications, invoices, and updates
  • To send promotional communications about our services, where you have opted in
  • To analyse website usage and improve our content, performance, and user experience
  • To comply with applicable legal obligations
  • To detect, prevent, and address fraud, security, or technical issues

We process your personal data on the following legal bases under the DPDP Act, 2023: (a) your consent; (b) the necessity to perform a contract with you; (c) compliance with a legal obligation; or (d) our legitimate interests, provided these do not override your fundamental rights.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

3.1 Service Providers

We engage trusted third-party service providers who assist us in operating our business, including hosting providers, analytics platforms, email delivery services, and payment processors. These parties are contractually bound to process your data only on our instructions and in compliance with applicable law.

3.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you before your data becomes subject to a materially different privacy policy.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

  • Contact form submissions: Up to 2 years from the date of submission
  • Client project data: Up to 5 years from project completion, for contractual and accounting purposes
  • Analytics data: As configured in the respective analytics platform (typically up to 26 months)
  • Legal and financial records: Up to 8 years as required under applicable Indian tax and commercial laws

Upon expiry of the applicable retention period, we will securely delete or anonymise your personal data.

5. Your Rights as a Data Principal

Under the Digital Personal Data Protection Act, 2023, you, as a Data Principal, have the following rights:

  • Right to Access: Request information about the personal data we hold about you and how it is being processed.
  • Right to Correction and Erasure: Request correction of inaccurate or incomplete data, or erasure of data that is no longer necessary.
  • Right to Grievance Redressal: Lodge a grievance with us regarding our processing of your personal data.
  • Right to Nominate: Nominate another individual to exercise your rights in the event of your death or incapacity.
  • Right to Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

To exercise any of the above rights, please contact us at legal@pavlin.tech. We will respond to all verifiable requests within a reasonable time frame as prescribed under applicable law.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytical data.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function correctly. These cannot be disabled.
  • Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics).
  • Preference Cookies: Remember your settings and preferences for a personalised experience.

6.2 Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit www.allaboutcookies.org.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Secure access controls and authentication for internal systems
  • Regular security assessments and vulnerability checks
  • Limited access to personal data on a need-to-know basis

While we take commercially reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Third-Party Links and Services

8.1 Third-Party Services Used on Our Website

We may use third-party services such as Google Analytics to understand website traffic, user behaviour, and performance. These third-party providers may process certain technical or usage data in accordance with their own privacy policies and terms.

We encourage you to review the privacy policies of any third-party services we use or link to.

8.2 Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy practices, or security of those websites. We strongly advise you to review the Privacy Policy of any third-party website you visit. We are not responsible for the practices of third-party sites.

9. Children's Privacy

Our services are not directed at individuals under the age of 18 years. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete such information.

10. Cross-Border Data Transfers

Your data may be processed or stored on servers located outside India through third-party services (e.g., cloud hosting or analytics providers). We ensure that any such transfer complies with the requirements of the DPDP Act, 2023, and that adequate safeguards are in place to protect your data.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically. Continued use of our website following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer:

Pavlin Tech Pune, Maharashtra, India Email: legal@pavlin.tech Website: https://pavlin.tech